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5 Ways to Use Video for Customer Service
Your company should use the most innovative, convenient and personalized customer-service methods available – and video is one of the best. Learn more.
What to Do When You’ve Unexpectedly Inherited the Family Business
About 64% of family companies don’t have a written succession plan. Use these tips after you’ve suddenly inherited the family business.
Small Businesses Giving Back Makes a Big Impact on Local Communities
SCORE’s infographic, “Small Business Charitable Giving: Big Impact on Local Communities,” delves into how small businesses give back to their communities.
What Every Entrepreneur Should Know About Travel & Entertainment Deductions
For many entrepreneurs, travel and entertainment (T&E) tax deductions can be a minefield. Learn the criteria to deduct your expenses.
7 Little Ways to Save Money When You're Self-Employed
A budget is the basis for any good financial planning, personally and as a business owner. Use these simple tips to become a money-savvy business owner.
Small Business Customer Experience: How to Get It Right
Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.
How to Build Your Small Business Brand with Facebook Groups
Many companies have found that paying to promote posts and run Facebook ads can help, but entrepreneurs have overlooked the power of Facebook groups.
Why Marketers Need to Be Good Listeners
Learn how to use deliberate listening, so you can craft better messages, deliver better services and attract better customers.
How Can Your Small Business Give Back This Year?
In January, many remember Dr. Martin Luther King by volunteering. If you're a business owner and want to give back to your community, here's how to get started.
Screen Job Applicants Like a Pro with Creative Interview Questions
Looking for ways to uncover candidates' true abilities? These insightful & thought-provoking interview questions can reveal whether they're the right fit.
What are the Qualified Business Deductions Under the Tax Cuts and Jobs Act?
The Tax Cuts and Jobs Act (TCJA) created a new 20% deduction for pass-through entities. Learn about the new rules.
Is Your Small Business Prepared for a Lawsuit?
According to a Small Business Association Office of Advocacy report, the cost of litigation for small firms can range anywhere from $3,000 to $150,000.